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Complete Back-Office Support.
Built for Pharmacies.

From your first day of business to long-term operational success — BridgeRX handles the complexity so you can focus on your patients.

Opening a New Pharmacy?
We Handle Everything Before You Open.

Starting a pharmacy is exciting — but the paperwork, insurance contracts, and credentialing can feel overwhelming. BridgeRX takes it all off your plate — from day one.

1

Insurance Credentialing

We enroll your pharmacy with all major PBM networks & insurers so you are ready to bill from the moment you open your doors. No delays. No missed networks.

2

Contract Management

All insurer agreements, renewals, and documentation handled. No missed deadlines. No compliance gaps. Ever. We track every contract so nothing slips through.

3

Full Paperwork & Setup

Licensing coordination, operational setup & compliance guidance. We walk with you every step of the way — from state applications to NPI registration.

4

Ongoing Back Office Support

Once you're open, we stay with you — billing, PA, audits, reports & customer service. All remote. All handled. From day one to done.

Already Open?
Let Us Handle What's Slowing You Down.

We plug in as your invisible back office — no disruption, just results. Here's everything we take off your plate.

💊 Billing & Claims Processing

Accurate, timely claims with minimal rejections and fast resubmissions. We work directly inside your PrimeRX system via secure remote access — maximizing your reimbursements every single day.

📋 Prior Authorization (PA)

PA requests, follow-ups, and appeals — we fight for your patients so you do not have to. We track every open PA and follow up aggressively until it's resolved.

🔍 Audit Defense

PBM audit prep, DIR fee management, and full documentation defense — protecting your revenue. We prepare your records and respond on your behalf so you never face an audit alone.

🤝 Credentialing

Insurance contracts & PBM network enrollment — always current, always compliant. We handle renewals, updates, and new network applications so you never miss a deadline.

📞 Customer Service

Pharmacy-trained agents handling patient calls, refill requests, and inquiries — professionally and with care. Your patients experience seamless support without burdening your staff.

📊 Reports & Analytics

Clear financial and operational reporting to keep you informed and in control of your business. Monthly billing performance reports delivered straight to you.

Seamless. Secure. Remote.

No new software. No disruption. We work inside what you already have.

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We access your existing PrimeRX system via secure remote desktop — TeamViewer or AnyDesk

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Fully HIPAA compliant — we operate as your Business Associate (BAA available)

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We use your existing NPI & NCPDP/NABP numbers for all claim transmissions

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Patient support in English, Spanish, Portuguese & Arabic

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We never download or transfer patient data outside your system

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Based in New York, NY — serving pharmacies across the US, 100% remotely

Ready to Hand Off Your Back Office?

Let us handle the complexity — so you can focus entirely on your patients.